IT + BPO Integration for Travel Tech Platform Client: Mid-sized travel booking and customer service providerIndustry: Travel Tech / HospitalityRegion: Global (North America, Asia) Challenge: The client was operating fragmented IT and BPO systems across multiple vendors. As user volume and ticket complexity grew, this disjointed setup led to rising [...]

RPA & Business Intelligence for Automotive Efficiency Client: Tier-1 automotive component manufacturerIndustry: Automotive / ManufacturingRegion: Asia-Pacific & Europe Challenge: The client’s internal teams were spending significant time consolidating operational and financial data from multiple systems, leading to reporting delays, inefficiencies, and over-reliance on manual processes like purchase order generation and [...]

IT Staff Augmentation for Industrial Automation Giant Client: Global leader in mining and processing technologiesIndustry: Industrial Automation / ManufacturingRegion: Multi-country delivery (60+ nations) Challenge: The client required rapid access to SAP expertise across departments like finance, logistics, and manufacturing — but couldn’t afford delays from long hiring cycles or inflated [...]

SAP Basis Management for Leading African Airline Client: Star Alliance-affiliated African national airlineIndustry: Aviation / TransportationServices Provided: SAP Basis Support, 24/7 Monitoring, Upgrade Assistance The airline operated a complex SAP landscape critical to its global flight, maintenance, and logistics operations. Their internal IT team was overburdened, and downtime risks were [...]